Terms and Conditions
Welcome to Pillowise USA
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these carefully. If you do not agree with these terms, you may not use our site or services.
1. Use of the Website
This website is intended for use by individuals aged 18 and over. By accessing or using our website, you confirm that you are legally able to enter into a binding agreement.
2. Products and Services
Pillowise USA specializes in custom-fit pillows designed to provide personalized comfort. Our products are exclusively sold through healthcare professionals, including chiropractors, physical therapists, and licensed massage therapists, and are not available for direct purchase on our website.
3. Authorized Resellers
Healthcare professionals who are authorized resellers of Pillowise products are permitted to sell these products only in their physical office locations. Resellers are strictly prohibited from selling Pillowise products online or through any e-commerce platforms, including their own websites, third-party platforms, or marketplaces such as Amazon or eBay. Violations of this policy may result in termination of reseller privileges and legal action.
4. Pricing and Payments
All prices for our products are determined by the authorized resellers. Pillowise USA does not sell products directly through this website; therefore, pricing and payment terms are provided by the respective healthcare professionals.
5. Returns and Refunds
Each Pillowise pillow comes with a 30-day comfort guarantee and a 5-year manufacturing warranty. If, after giving the pillow 7-10 days for your body to adjust, you are not satisfied, you may return it for a size replacement exchange or a refund. Please refer to our Exchange and Return Form for detailed instructions.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Pillowise USA or its content suppliers. Unauthorized use of this content is prohibited.
7. Limitations of Liability
Pillowise USA is not liable for any damages arising from the use of our website, products, or services, except as required by law.
8. Links to Other Websites
Our website may contain links to third-party websites. Pillowise USA is not responsible for the content or practices of these websites.
9. Privacy Policy
Please review our Privacy Policy for details on how we collect, use, and protect your information.
10. Modifications
Pillowise USA reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website indicates your acceptance of the revised terms.
Contact Information
For any questions about these Terms and Conditions, please contact us at:
Pillowise USA
615 W Johnson Ave, Suite 104
Cheshire, CT 06410
Phone: (844) 291-7392
Email: info@pillowise-usa.com
